1. 商务酒店日常英语口语
1. Welcome to haiyatt garden Hotel.
欢迎光临海悦酒店。
2. Good morning/afternoon/evening Sir/madam
先生/小姐/早上好/下午好/晚上好。
3. Have a good trip！
祝您旅途愉快！
4. I hope I’m not bothering /disturbing you.
我希望我没有打扰您。
5. Have a seat please.
您请坐。
6. I hope to see you again soon,
我希望能尽快见到您
7. Nice to meet you
.很高兴见到您！
8. How are you doing/going!
您好！
9. Excuse me Sir, here is non-smoking area。
对不起先生，这里是非抽烟区。
10. Would you like some water?
请问您要喝点水吗？
工作操作/During working
11. *I’d like to /type/print this.
我想要复印/打字/打印这个。
12. How many copies would you like?
您需要复印多少份？
13. Would you like to make it a little darker/lighter?
要不要我（把颜色）调深/浅一些？
14. Here is your original file/paper。
这是您的原件。
15. *I’ll leave the original file here. Please call me when the is ready.
我把原件先放在这里，等复印好了就打电话通知我吧。
16. Would you like me to staple these for you?
我为您装订好这些好吗？
17. Shall I staple them on the left side or at the top?
我是装订在左侧还是上边呢？
18. Shall I enlarge/rece this to fit A4 paper?
我是不是把它放大/缩小到适合A4的纸张呢？
19. Shall I these on both sides of the paper?
我进行双面复印好吗？
20. We don’t have paper that large enough. Shall we it to two pieces, and then tape them together?
我们没有这么大的纸。我们分开两块复印，然后粘在一起，好吗？
21. The paper is jammed.
卡纸了。
22. It is out of ink.
没墨了。
23. Your original is not very clear.I can’t guarantee the will be good.
您的原件不太清晰，我不能保证复印件的效果很好。
24. *I’d like to send a fax.
我想要发份传真。
25. To where?
发去哪里？
26. *What’s the cost?
你们如何收费？
27. It’s 10 yuan per minute To x x, including/excluding service charge.
发传真到XX是每分钟10元，包括/不包括服务费。
28. The minimum charge is 15 Yuan.
最低收费是15元。
29. Please write down the country code, the area code and their number.
请写下国家代号、区号和对方的号码。
30. The paper is too thick/ .It may jam the machine.
这张纸太厚/薄，可能会卡纸的。
31. Shall I make a of this, and then send the ?
我复印一份，然后将复印件传真过去好吗？
32. Mr.x x ,this is x x from the Business Center. We have received a fax for you should we send it to your room or collect it by yourself?
XX先生，我是商务中心的XX。我们收到给您的一份传真。我们把它送上您的房间还是您自己下来取？
33. What font and size would you like?
您想要什么字体，多大号的？
34. Shall I make the space larger?
我把行距拉开一些好吗？
35. Could you check it?
您检查一下好吗？
36. *Please indent the first line of each paragraph.
请把每个段落的首行缩进一些。
37. Shall I save it to your disk?
我把它存在您的磁盘上好吗？
38. I’m afraid we can only save it on our disks,in case of any virus.
恐怕我们只能存在我们的磁盘上，以防有病毒。
39. *Is there a non-stop flight to London?
有直达伦敦的航班吗？
40. There are several flights a day.
每天有几次航班。
41. We can book a ticket for you.
我们可以为您订票。
42. *I would like a non-smoking seat.
我想要非吸烟区的座位。
43. *I’d like to reserve a sleeper to Chicago.
我要预订去芝加哥的卧铺。
44. *I’d like to sit in the front of the plane.
我要坐在飞机前部。
45. Which date / day would you like a ticket for?
您要哪一天的票。
46. The Fare is flexible/floating,now it’s 50% discount, but It can change every few minutes.
票价是弹性的/浮动的。现在是5折，可能几分钟后价格会上升或是下降。
47. Which seats would you like?
您要什么位子？
48. First class \ Business class \ Economy class?
您要头等舱还是经济舱？
49. Are the seats together?
座位是要连在一起的吗？
50. Which train would you like to take?
您想坐哪次车？
51. Would you like to take a local train or an express?
您想要坐普通车还是特快车？
52. *I’d like to take train K20.
我要坐K20次。
53. A seat or a berth?
您要座位还是卧铺？
54. One way or a round trip ticket?
单程票还是双程票呢？
55. *Where can I pick up the ticket?
我到什么地方拿机票？
56. I’m afraid that flight/train is fully booked.
恐怕那个航班/火车的票已经订完了。
57. There are no seats available on the flight leaving at 16:15.
在16点15分起飞的航班，座位票已售完。
58. Hard berth tickets are not available now.
硬卧票已经卖完了。
59. How about a soft berth ticket?
软卧怎么样？
60. *A lower berth ticket, please.
我要一张下铺。
61. *How long is the ticket valid?
这车票的有效期是多久？
62. *I’d like to post a letter.
我要寄封信。
63. *I’d like to send a parcel.
我要寄一个包裹。
64. *How much is the postage?
邮费是多少？
65. I’m not sure, I’ll let you know later.
我现在还不清楚,迟一些告诉您，可以吗？
66. *We are going to have a meeting next Monday. I’d like to book some facilities.
我们下星期一要举行一个会议，我来租一些必要的设备。
67. How many people Is this for / will there be?
您一共有几位开会？
68. Do you need a projector and computer?
您需要一部投影仪及电脑吗？
69. Your signature and telephone number here, please.
请签名并留下您的电话号码。
70. Everything will be ready In one hour.
我们会在开会前一个钟准备好一切。
71. Will you come and check it?
您能过来检查一下吗？
72. If there is anything I can do, please let me know.
如果有什么能为您效劳的，请告诉我。
73. How long does it take for a letter to go to America from Beijing?
信从北京到美国要多久？
74. Would you want to airmail it or not?
您想要发航空信吗？
75. Would you want the Image Scanning?
请问您要扫描吗？
76. What formant would you like to save?
请问您要想以什么格式储存扫描的文件呢？
77. How would you like to pay for? Charge to your room or by cash?
请问您的付款方式是什么？转房帐还是付现金呢？
78. May I have your welcome card please?
我可以看一下您的欢迎卡吗？
79. Here is the change 8 Yuan for you.
这是找您的8元钱。
80. Please check the virus scan before you place information on the memory stick or disk.
您使用U盘或磁盘时，请先执行扫描病毒后再使用。
2. 跪求：酒店英语情景对话一篇！急求！！！
多听 多看 多说 多思考 多练
平时多积累一些词汇和短句
最好是看一些英语资料和视频。内
记忆词汇的时候要掌握内容在规律，由简单到复杂，
可以多看一些英语类的新闻、语法书籍。
有时间自己多写一些英文日记。
从简单句入手。逐步提高。
多跟会外语的人进行交流，多研究
http://note.you.com/share/?id=&type=note
3. 求英语口语、酒店服务员与客人场景两人的口语对话
A：Good evening，sir． to the Peace Hotel．
B：Thank you．
A：How many pieces of luggage do you have?
B：Just these four．
A：Two suitcases and two bags．Is that right?
B：Yes．That’s a11．
A：Itll show you to the front desk．This way，please．
I will put your bags by the post over there．
B：I see，thanks．
A：A bellman will show you to your room when you have finished checking in．
B：OK．Fine．
A：Please enjoy your stay．
A：晚上好，先生。欢迎到和平饭店。
B：谢谢。
A：您有多少件行李?
B：只有这4件。
A：两个旅行箱和两个袋子，对吗?
B：是的，就这些。
A：我带您到前台，请跟我来。我把您的袋子放在那儿的柱子旁边。
B：好的，谢谢。
A：您办完住宿登记时，服务员会带您到房间去。
B：好的。
A：希望您过得愉快。
4. 入住酒店英语对话
Guest: Hello, I’d like to check in please. 你好，我想入住贵酒店。
Hotel staff: Certainly. Can I have the name please? 当然可以，能把姓名给我吗？
Guest: Mr Harold Smith. Harold Smith先生。
Hotel staff: Ok, Are you checking out tomorrow?好的，您是明天退房吗？
Guest: Yes, I am. That’s right. 是的没错，是明天退房。
Hotel staff: Will you need a wake up call, sir? 先生您需要唤醒服务吗？
Guest: Yes please. At 6.30am. 是的，请在早上6.30唤醒我。
Hotel staff: Ok then, your room is 502 on the fifth floor. Breakfast is served between 6.30am and 9am. Enjoy your stay.好的。您的房间号码是五层的502房间。早餐是早晨6.30到9点。祝您入住愉快。
Guest: Thank you.谢谢你。
5. 关于酒店英语的情景对话~~
a: here your are. this is your room , sir. please feel comfit to use everything we offer to you in this room.
g: thanks. it is a nice room. may i watch tv? how many channels can i watch ?
a:you could watch most of main channels in this country. we also have no. 278 channel in english. there is a dvd player just at the back of the tv, you can paly your own movie and music. just make sure do not play too loud.
g: fine, i understand.can i use internet here? is the fee included in room rate?
a: there is a libary downstairs, you can do some reading there, also borrow our computer. but a small amount of fee might be charged. if you bring your own latop with you, you can use our internet broadband for free, the access hoopup is on the desk.
g:it is a bit hot indoors...
a: do not worry, we have air conditioner in every room. what you need to do is just press the green bottom to turn it on. use the UP and Down bottom to choose the temperature which is suitable to you. before you leave , please press the red buttom to turn it off.
g: great!
a:now , please allow me show you last thing in the room . this way, please. this is the water tape, red means hot; blue means cold. cold water is not drinkable. if you need something to drink, you can just ask our staff, we will bring to you. well, thank you for your time, hope you enjoy your holidays with us .
g: no porblem. just one more qustion before you go.
a: yes,please.
G: how can i make idd calls in my room ?
a:....(自己补充，我不知道什么是IDD）这样可以没有？可以的话，记得采纳，我已经很用心了
6. 英语情景对话 订酒店
A Hello,this is QuaCheng hotel,is there anything I can help you,sir?
你好，这里是泉城大酒店，请问您需要什么服务
B Yes, I'd like to book a room.
我需要预订一间房
A Sure,we have different type of rooms,which would you like to choose?
我们酒店有不同类型的房间，您需要哪种房间呢？
B I'm not very certain,could you give me a brief introction,please?
我不是很确定，你能不能给我做一下简单的介绍？
A Ok,our hotel provides standard single room and double room,accordingly,we also have special treatment for VIP.
好的，我们酒店提供标准单人间和标准双人间，除此之外还有对贵宾的特殊套房
B Thank you,I want to reserve a single room which is better located between 4th floor to 7 floor.Well,I need the personnel in your hotel to open the window and clean the room before I arrive there.Is that ok?
谢谢，我想预定一间单人标准间，最好是介于4楼到7楼之间的。嗯，我需要你们的工作人员在我到达九点前打开窗户并打扫房间，可以吗？http://onlineyy.lofter.com/post/1b9ea8_579dd8
7. 饭店吃饭的英语对话
餐厅英语情景对话
A: What can I do for you, sir?
先生，您要来点什么？
B: What have you got this morning?
今天早上你们这儿有什么？
A: Fruit juice, cakes and refreshments, and everything.
水果汁、糕点、各种茶点等等，应有尽有。
B: I’d like to have a glass of tomato juice, please.
请给我来一杯西红柿汁。
A: Any cereal, sir?
要来点谷类食品吗，先生？
B: Yes, a dish of cream of wheat.
好的，来一份麦片粥。
A: And eggs?
还要来点鸡蛋什么的吗？
B: Year, bacon and eggs with buttered toast. I like my bacon very crisp.
要，再来一份熏猪肉和鸡蛋，我喜欢熏猪肉松脆一点。
A: How do you want your eggs?
您喜欢鸡蛋怎么做？
B: Fried, please.
煎的。
A: Anything more, sir?
还要什么别的东西吗，先生？
B: No, that’s enough. Thank you.
不要了，足够了。谢谢。
Dialogue 2
(A couple waiting to be seated in a crowded restaurant)
（一对夫妇在拥挤的餐厅外等待就座）
A: Do you have a reservation, sir?
请问您订位了吗？先生，太太？
B: No, I am afraid we don’t.
没有。
A: I’m sorry. The restaurant is full now. You have to wait for about half an hour. Would you care to have a drink at the lounge until a table is available?
很抱歉，餐厅已经满座了。约要等30分钟才会有空桌。你们介意在休息室喝点东西直至有空桌吗？
B: No，thanks. We’ll come back later. May I reserve a table for two?
不用了，谢谢。我们等一会儿再来。请替我们预定一张二人桌，可以吗？
A: Yes, of course. May I have your name, sir?
当然可以。请问先生贵姓？
B: Bruce. By the way. Can we have a table by the window?
布鲁斯。顺便，我们可以要一张靠近窗口的桌子吗？
A: We’ll try to arrange it but I can’t guarantee, sir.
我们会尽量安排，但不能保证，先生。
B: That’s fine.
我们明白了。
(Half an hour later, the couple comes back.)
半小时后，布鲁斯夫妇回来了。
A: Your table is ready, sir. Please step this way.
你们的桌子已经准备好了，先生，太太。请往这边走。
Dialogue 3
A: Waiter, a table for two, please.
服务生，请给我一张两人的桌子。
B: Yes, this way please.
好的，请跟我来。
A: Can we see the menu, please？
能让我们看一看菜单吗？
B: Here you are.
给您。
A: What’s good today?
今天有什么好吃的？
B: I recommand crispy and fried ck.
我推荐香酥鸭。
A: We don’t want that. Well, perhaps we’ll begin with mushroom soup, and follow by some seafood and chips.
我们不想吃香酥鸭。或许我们可以先吃蘑菇汤，然后再要点海鲜和土豆片。
B: Do you want any dessert?
要甜品吗？
C: No dessert, thanks. Just coffee.
不，谢谢。 咖啡就行了。
(After a few minutes.)
过了一会儿。
A: I can have the check, please.
结帐。
C: George. Let’s split this.
乔治，我们各自付帐吧。
A: No, it’s my treat tonight.
不，今天我请客。
B: Cash or charge, sir?
现金还是记帐？
A: Charge, please. Put it on my American Express.
记帐。请记入我的“美国运通信用卡”帐号。
Dialogue 4
A: Good morning. Can I help you?
早上好。有什么能效劳的吗？
B: I want an American breakfast with fried eggs, sunny side up.
我想要一份美式早餐，要单面煎的鸡蛋。
A: What kind of juice do you prefer, sir?
您想要哪种果汁呢？
B: Grapefruit juice and please make my coffee very strong.
西柚汁，还有，我要杯很浓的咖啡。
A: Yes, sir. American breakfast with fried eggs, sunny side up, grapefruit juice and a black coffee. Am I correct, sir?
好的，一份美式早餐，要单面煎的鸡蛋、西柚汁及一杯清咖啡，对吗？
B: Yes, that’s right.
是的。
A: Is there any thing else, sir?
还有什么吗，先生？
B: No, that’s all.
没有了，谢谢。
(Later)
稍后
A: Good morning, sir. I’ve brought the breakfast you ordered.
早上好，先生。您要的早餐送上来了。
B: Just put it on the table, please.
请放在桌上。
A: Do you need anything else, sir?
先生，还有其他需要吗？
B: No thanks. Ah, yes! Can I have some more juice for the minibar?
没有，谢谢。 啊！可否多放一些果汁在冰箱里？
A: What kind of juice would you like, sir?
哪种果汁呢，先生？
B: Tomato, orange and apple juice, please.
番茄汁、橙汁及苹果汁。
A: Yes, sir. I’ll get them for you right away. Would you please sign this bill first? Thank you, sir.
好的，我立刻去取。麻烦您先签了这张帐单。
Dialogue 5
A: Oh, I’m starving. I’d like to try some real Chinese cuisine. What would you recommend, waiter?
啊，我快饿死啦。我想吃点真正的中国菜。您给我推荐什么呢，服务生？
B: Well, it depends. You see, there are eight famous Chinese cuisines:for instance, the Sichuan cuisine, and the Hunan cuisine.
那要看情况了。您知道，中国主要有八大菜系。比方说，川菜、湘菜。
A: They are both spicy hot, I’ve heard.
我听说这两种都很辣。
B: That’s right. If you like hot dishes, you can try some.
对。您要是爱吃辣的，可以试试。
A: They might be too hot for me.
对我来说可能太辣了点。
B: Then there’s the Cantonese cuisine and the Jiangsu cuisine. Most southerners like them.
再有是粤菜和江苏菜。大多南方人都爱吃。
A: What about any special Beijing dishes?
有什么特别的北京风味菜吗？
B: There’s the Beijing roast ck.
有北京烤鸭啊。
A: Oh, yes. I’ve heard a lot about it. I’d like very much to try it. Where can I find it?
啊，对了，听过多次了。我很想试一试。在哪儿能吃到呢？
B: You can find it in most restaurants, but the best place is certainly Quanjude Restaurant.
大多数饭店都有烤鸭，可是最好的当然还是全聚德烤鸭店。
A: Is it near here?
离这儿近吗？
B: Not too near but not too far either. A taxi will take you there in 15 minutes, if the traffic is not too bad, I mean.
不太近也不算远。乘出租车15分钟能到。我是说，要是堵车不厉害的话。
A: Well, thank you for your information. But what is the name of that restaurant again?
好，多谢您的指点。请您再说一下那个饭馆的名字好吗？
B: Let me write it down on this slip of paper for you. You can show it to the taxi-driver.
我来给您写在这张纸片上。您好拿给出租车司机看。
A: That’s very kind of you. Thanks a lot.
您真是太好了！多谢多谢。
B: You’re welcome.
不客气。
A是你,B是外国人)
A:Welcome to our hotel．
欢迎光临。
A:So you have got altogether four pieces of baggage？
您一共带了4件行李，是不是？
B:Let me have a check again．
让我再看一下。
A:The Reception Desk is straight ahead．
接待处就在前面。
A:After you, please．
你先请。
B:Excuse me， where can I buy some cigarettes？
劳驾。我到哪儿可买到香烟？
A:There is a shop on the ground floor．
一楼有个商店。
A:It sells both Chinese and foreign cigarettes．
在那儿可买到中国香烟和外国香烟。
B:Can I also get some souvenirs there？
也可以买到纪念品吗？
A:There is a counter selling all kinds of souvenirs．
有个柜台出售各种各样的纪念品。
B:Excuse me，where is the restaurant？
劳驾，请问饭厅在哪儿？
A:We have Chinese restaurant and a western－style restaurant．Which one do you prefer？
我们有中餐厅和西餐厅，你愿意去哪个？
B:I'd like to try some Chinese food today．
今天我想尝尝中国菜。
回答者： richoo - 四级 2009-1-15 20:33
上网收一下啊，
要多讲，收集到对话如果不多练也不行的。
找个伙伴做partner一起练最好了。
回答者： honghua_li2002 - 四级 2009-1-15 20:36
酒店英语口语会话必备手册
一．概述
在酒店里所使用的英语会话，基本上是属于商业英语，与日常生活会话中所使用的英语略有不同，较注重礼节。正式英语通常会让人误解为极艰深的英语，其实，只要套用一定格式的句子和单词，就可以了。例如：
非正式英语 正式英语
What’s your name? May I have your name?
您贵姓？ 请问您贵姓大名？
Do you want some tea? Could you like some tea?
您要喝茶吗？ 请问您想喝茶吗？
Over here, please. Could you come this way please?
这边请。 请您往这边走好吗？
* 不要说OK, Sure, Yeah等等，而要说Certainly, Sir.
* Hey, uh-huh, Hang on 等等，也不适合在酒店中使用。
* 别说“I don’t know.”回答“不知道”是非常不礼貌的说法。
可以说“just a moment, please. I’ll check that for you.” （请稍候，我来帮您确认），然后请有能力处理的人前来协助。
* 对男性客人，尊称为Sir; 面对女性客人时尊称为Ms.
在招呼客人时，最好说“Excuse me, Sir(Ms)”, 不要直接称呼Mr.或Ms. 至于称呼小孩，可以直接使用Excuse me，但是不可以直接称呼boy或girl.
* 正视对方的眼睛，以显示出你的信心和诚意。但必须注意，注视对方的眼睛，并不是无理地盯着对方看。
* 在面对语言不通的外籍人士时，一定要多加利用手势和肢体语言。但是使用手势时要特别小心，因为对于不同国家、民族而言，手势的意义也大不相同。
8. 酒店英语口语对话
想学酒店英语口语的话，一线口语英语口语培训班就不错
他们都是外教1对1的，对于口语与听力的提高很有效的
课程内容实用，掌握后可以直接运用在工作生活中