① 求前台接待英語用語
1、Good morning/afternoon!
早上好/下午好
2、Hi! Can I help you?/How can I help you?/Are you being helped?
您好!你有什麼事嗎?
3、Did you make an appointment with him/her?
你跟他/她預約了嗎?
4、What's your name?
你叫什麼名字?
5、How to spell your name?
怎麼拼寫你的名字?
6、May I see your ID, please?
你有證件嗎?
7、Give me one second please.
請稍等
8、One moment please, let me call him/her first.
稍等,我給他/她打個電話.
9、I'm sorry. He is busy right now. Would you like to call back later?
對不起.他正忙.您過一會再打來好嗎?
② 求接待外賓的一些慣用語(英語)
How's it going?
How's the day?
I'm so happy to see you.
Good luck on the meeting! （會議方面的）
What a nice day!
這些都是最禮貌的接待外賓的常用語，每次說都應該帶笑內容！人家會感謝你的，容也會信任你！要禮貌啊，加油！
③ 接待客人英語常用語
我人在美國，我一抄般去飯店，店員看到我一般都說:
Hi,
how
are
you
today?
然後他回答以後，你就說一句good保持微笑就行了。下面就是向他問他需要點些什麼，最後臨走前說句Thanks,
have
a
nice
day!
④ 翻譯一些關於會議接待的英語口語句子
您好,可以將您的證件給我看一下么,我想核對一下您的信息,謝謝.
Hello. Could you please show me your ID to verify your information? Thank you.
請您核對一下,這是您的演講信息么?
Could you please verify whether this is your speech information?
請您把您的u盤給我。
Please give me your USB key.
請問您的演講ppt放在哪個文件夾中？是這個么？
Which folder is your speech PPT in? Is it this one?
我將把您的演講ppt通過我們的軟體傳給後台，以保證您的演講順利完成。
I will forward your speech PPT to our backstage to ensure succesful completion of your speech.
為了您的演講ppt與我們的軟體兼容，我們需要做一些簡單的處理，不過請放心，您的ppt內容不會被更改。
We will need to do some simple processing to ensure compacity of your PPT and our software. Please be asured that your PPT content will not be modified.
為了軟體的兼容，ppt中不能含有超連接，尤其是不能超連接到其他應用軟體上，例如網路、文檔。不過請您放心，我們的改動不會影響您ppt的內容。
To be compatable with the software, the PPT cannot have any hyperlinks, especially links to other applications, such as the web, or documents. But please be assured, our modification will not change your PPT contents.
為了軟體的兼容，我將把您ppt中所需要的視頻全部轉換成mp4的格式，並上傳後台。
To be compatable with the software, I will convert all videos in your PPT to MP4 format, and upload it to our backstage.
您的u盤里沒有這個視頻的原文件，這個視頻不能正常播放，您現在還能提供視頻原文件么？
The file of this video cannot be found in your USB, this video cannot be displayed. Will you be able to provide us with the original file of this clip?
由於您的u盤中沒有這個視頻的原文件，這個視頻不能正常播放，請問您希望刪除這個視頻連接，還是保留視頻的第一貞？現在恐怕只能這么處理。
Due to the missing file, this video clip cannot be displayed. Woudl you like to remove this clip at all or keep the first screenshot of this clip? I'm afraid this is our only choice.
您想遮蓋住這些信息是么？好的，沒問題。
You'd like to cover these information? No problem.
現在我們再一起來過一邊您的演講ppt，您確認一下。
Let's go through your speech PPT, for you to approve.
好了，如果沒有其他問題我就要把您的演講ppt上傳到後台了。
Ok. If there's no other concerns I will upload the PPT to our backstage.
請您看一下這個版面，您可能會在會場中看到這個版面，這個時間是您演講的時段，當到達這個時間的時候，您的演講ppt便會出現在電腦中了。
Please take a look at this screen. You can probably see this screen in the meeting. This time slot is your speech. Your PPT will appear in computer when it's that time.
預祝您演講成功，謝謝。
Good luck on your speech. Thank you.
我這里暫時無法工作，您可以找我的同事為您服務，不好意思。
I will not be able to help at the moment, my colleague will be happy to assist you. Sorry for the inconvenience.
不好意思，這個問題我需要找我的上司解決/這個問題我需要詢問我的上司，請您稍等。
I'm sorry. I will need to consult my superior for this matter, please give me a moment.
由於我們的工作量較大，我需要盡量快速地完成任務，不過我相信我會為您服務到位的，謝謝。
Because of the volume of our work, I will complete this project as soon as possible. But please trust that the quality of my service will not be compromised. Thank you.
感謝您的理解。
Thank you for your understanding.
⑤ 公司前台接待常用英語會話
前台接待訪客常用會話（1）
許多規模比較大的公司都有一個接待員，我們通常叫前台。The work of a receptionist is interesting and varied. 前台的活可是不少。The work is also important because the receptionist is the first person visitors see when they come to a firm. So the receptionist gives them the first idea of the firm.
我們來看看Rose 這位前台是怎樣接待來訪客人的吧。Rose is a receptionist at Modern Office limited. In this part Rose will speak to Mr. Hussein, who has an appointment with the Sales Manager Mr. Shelli at 11:30.
ROSE: Good morning. Can I help you?
MR HUSSEIN: Good morning. Is this Modern Office Ltd.?
ROSE: Yes it is.
MR HUSSEIN: I have an appointment with the Sales Manager at 11: 30.
ROSE: May I have your name, please?
MR HUSSEIN: Hussein. Omar Hussein. I'm from the Gulf Trading Company.
ROSE: Let me see... Ah yes, Mr Hussein.Please take a seat, Mr Hussein. I'll tell the Manager's Secretary you are here.
(DIALS)
MARIA: Mr Shelli's Office.
ROSE: Hello Maria, this is Reception. Mr Omar Hussein is here. He has an appointment with Mr Shelli at 11.30.
MARIA: Mr Omar Hussein?
ROSE: Yes, he's from the Gulf Trading Company.
MARIA: Oh, yes, that's right. I'll come and fetch him now.
ROSE: Thanks. (REPLACES PHONE) Mr Shelli's secretary is coming down now.
MR HUSSEIN: Thank you.
MARIA: Mr Hussein?
MR HUSSEIN: Yes, that's right.
MARIA: I'm the Sales Manager's secretary. Please come this way. I'll take you to his office.
前台接待訪客常用會話（2）
一般的訪客都是提前有預約的。但也有些沒有預約的「不速之客」。這個時候前台應該怎樣接待這些客人呢？我們看看Rose 是怎麼做的吧！
The second visitor is Mr Li. He has not an appointment, but he wants to see Mr Shelli.
MR LI: Good morning.
ROSE: Good morning. Oh, Mr Li. How are you? '
MR LI: I'm fine, thanks, and you?
ROSE: Oh, busy as usual. Do you want to see Mr Shelli?
MR LI: Yes, please.
ROSE: Have you an appointment?
MR LI: Er... No, I haven't. You see, I only arrived in the country this morning.
ROSE: Well, I know he's busy at the moment but I'll ask his secretary when he'll be free. Please sit down.
MR LI: Thank you.
(DIALS)
MARIA: Mr Shelli's office.
ROSE: Oh, hello Maria. It's reception again. I have Mr Li here. He hasn't an appointment but he'd like to see Mr Shelli. When will he be free?
MARIA: Let me see ... Well, Hmmm, he'll be free about 12.30. Can Mr Li wait?
ROSE: Mr Shelli will be free about half past twelve. Can you wait?
MR LI: What's the time now?
ROSE: It's nearly 12: 00.
MR LI: Oh that's fine. I'll wait.
ROSE: (TO MARIA) Maria, Mr Li will wait.
MR LI: Right. I'll fetch him when Mr Shelli's free.
ROSE: Thanks. (REPLACES PHONE) (TO MR LI) She'll come and fetch you later.
MR LI: Thank you.
ROSE: Where are you staying, Mr Li?
MR LI: At the Plaza.
ROSE: The Plaza?
MR LI: Yes, I usually stay there.
前台接待訪客常用會話（3）
公司里常來的客戶一般前台都熟悉。當然，也會有陌生人來造訪。這不，Mr Lefere 來造訪 Mr Ballito 了。且看Rose如何處理。
MR LEFERE: Good morning.
ROSE: Good morning. Can I help you?
MR LEFERE: Er, yes. I have an appointment with Mr Ballito at a quarter past ten.
ROSE: May I have your name please?
MR LEFERE: Paul Lefere… from the International Hotel Group.
ROSE: Thank you. Please take a seat, Mr Lefere, and I'll phone Mr Ballito's office.
(DIALS)
OPAL: Mr Ballito's office.
ROSE: Hello, Opal. This is Reception. Mr Lefere is here for his 10:15 appointment.
OPAL: Oh yes Rose. Mr Ballito's expecting him. He is in Room 9 on the first floor.
ROSE: Thanks. (REPLACES PHONE) MR Lefere, would you please go up to Room 9 on the first floor. Mr Ballito's expecting you.
MR LEFERE: Room 9 on the first floor.
ROSE: That's right. The stairs are on the left.
MR LEFERE: Thank you.
⑥ 酒店前台接待的基本英語用語
Standard single room,Standard double room,delux single room,delux double room,delux bussiness suite.
welcome to our hotel
did you have reservation
can I have your passport and credit card
which would you prefer,non-smoking room or smoking room
how many days you want to stay with us
your room rate include breakfast,our restaurant is at XX floor,breakfast time is from XX to XX
hope you have a nice stay with us
⑦ 酒店接待英語，酒店常用英語口語有哪些
旅遊英語口語--入住酒店
我會晚一點到達，請保留所預訂的房間。
I'll arrive late, but please keep my reservation.
我在台北已預訂房間。
I made a reservation in Taipei.
我的名字是王明明。
My name is Wang Ming-Ming.
我想要一間安靜一點的房間。
I'd like a quiet room.
我想要樓上的房間。
I'd like a room on the upper level.
我想要一間視野好(有陽台)的房間。
I'd like a room with a nice view (a balcony).
隨時都有熱水供應嗎?
Is hot water available any time?
我可以看一看房間嗎?
May I see the room?
是否還有更大的(更好的/更便宜的)房間?
Do you have anything bigger (better/cheaper)?
我要訂這間房間。
I'll take this room.
麻煩填寫這張住宿登記表。
Would you fill in this registration form?
這里可使用信用卡(旅行支票)嗎?
Do you accept credit crads(traveler's checks)?
是否可代為保管貴重物品?
Could you keep my valuables?
餐廳在那兒?
Where is the dining room?
餐廳幾點開始營業?
What time does the dining room open?
早餐幾點開始供應?
What time can I have breakfast?
旅館內有美容院(理發院)嗎?
Is there a beauty salon(barber shop)?
是否可給我一張有旅館地址的名片?
Can I have a card with the hotel's address?
是否可在此購買觀光巴士券?
Can I get a ticket for the sight-seeing bus here?
最近的地鐵站在那裡?
Where is the nearest subway station?
何時需退房?
When is check-out time?
明早你是否能幫我將行李拿到大廳?
Could you bring my baggage down to the lobby tomorrowmorning?
當然。你何時離開?
Sure. What time are you leaving?
8點。
At 8 o'clock.
那麼，我將在7點50分到你的房間。
Then I'll go to your room at 7:50.
我總共有3件行李。
I have three pieces of baggage.
明早，請將行李放在你的門口。
Please leave them outside your room tomorrow morning.
這是316號房。我想要一件毛毯。
This is room 316. I'd like a blanket, please.
請送給我一壺咖啡(熱水)。
Please bring me a pot of coffee (boiled water).
請送給我一些冰塊和水。
Please bring me some ice cubes and water.
我想設定早晨的呼叫鈴。
I'd like a wake-up call, please.
幾點?
What time?
明早7點。
7 o'clock tomorrow morning.
冷氣(電視、燈)無法開啟。
The air-conditioner (T.V. set、light)doesn't work.
房間內沒有熱水。
There is no hot water.
熱水不夠熱。
The hot water is not hot enough.
我要退房。請給我帳單。
I'd like to check out. My bill, please.
我拿了一瓶小吧台中的可樂。
I had a coke in the mini-bar.
是否能以信用卡付帳?
Can I pay by credit card?
我住的很愉快。
I enjoy my stay.
我有些衣服需要送洗。
I have some laundry.
這些衣服需要洗滌(熨平)。
I'd like these clothes cleaned (pressed).
請將你需要洗的衣服放在紙袋中，並將衣物內容寫下來。
Please put your laundry in the paper bag and write downthe contents of the laundry on it.
明天(後天)是否可洗好?
Will it be ready by tomorrow (the day after tomorrow)?
我今晚(明天)就要。
I need them tonight (tomorrow).
我明早9點以前需要這些清洗的衣物。
I'd like to have my laundry by 9 o'clock tomorrow morning.
這件不是我的。
This is not mine.
有一件遺失了。
There's one piece missing.
明早幾時開始可以送洗衣物?
From what time do you accept laundry tomorrow morning?
從早上9點開始到下午4點為止。
From 9 a.m. to 4 p.m.
⑧ 酒店接待外賓的日常英語口語
11、Sit
down,
please
.Here
is
the
menu.
請坐，給您菜單，先生。
May
I
take
your
order,
sir?
您要點菜嗎？
12、What
would
you
like
to
have,
coffee
or
tea?
您要喝咖啡還專是茶？
13、Would
you
like
to
have
any
wine
with
you
dinner?
您用餐時要喝點酒嗎？
14、Service
hours
are:
（餐廳）供應時屬間是：
7:00a.m.to
9:00a.m.for
breakfast.
早餐7點到9點。
11:30a.m.to1:
30p.m.for
lunch.
午餐11點半到1點半。
6:30p.m.to
8:30p.m.for
dinner.
晚餐6點半到8點半。
15、Here
is
the
bill.
Please
sign
it.
這是您的帳單，請簽字。
what
can
I
do
for
you?
would
you
like
some
coffee\drinks?