Syllabus for Oral English in Business
(Teaching period for reference: 54 hours)
I. The nature and the task of this course
1. The nature of the course
a) To improve students communication in Business English.
b) Students to be able to express themselves fluently and clearly.
c) Students to gain confidence in speaking English.
2. The basic knowledge that students can obtain from this course
For students to obtain a basic insight into the business world, the protocol, procedures and formalities required。
3. The basic skill that students can develop from this course
How
to conduct themselves within a business environment. The interpersonal
skills required and a general understanding of business.
II. The content of the course and its depth and width
1. The main teaching content of the course
Students to understand the general business needs , interpersonal skills and a fundamental understanding of business.
2. Each chapter’s content and its depth and width
Chapter one. Introduction
Greetings and obtaining personal information.
Chapter two. People
Discussing appearance and personalities and first impressions.
Chapter three. People at work
Talking about jobs, advice, stress, job description and applying for jobs.
Chapter four. At the office
Asking
for and giving advice, describing places, describing things, making
suggestions and decisions, asking for and giving instructions.
Chapter five. The Business world
Work, money, private and public enterprise,
Chapter six. Communication
Written and spoken communication, using the telephone, memorandum.
Chapter seven. Plans and arrangements.
Asking for and giving travel arrangements, booking a hotel room, checking into a hotel, dealing with telephone enquiries.
Chapter eight. Going places ,
Instructions, direction, arrangements, travel, describing places.
Chapter nine. Entertaining ,
Socializing, plans and arrangements, invitations, dinner dates, parties, cultural concepts of hospitality and politeness
Chapter ten. Personnel
Jobs, work, applying for a job, job interview, peoples needs.
Chapter eleven. Marketing and Advertising
Advertising ,marketing, market research, trade fairs.
Chapter twelve. Sales
Buying goods, negotiating a sale, help and information
Chapter thirteen. Facts and Figures
Percentages, measurements, dates, time references, statistics.
Chapter fourteen. The Festive Season
Festivals, traditions, customs, Christmas, the New Year.
Chapter fifteen. Problems
Problems and solutions, complaints, apologies, emotions.
III. Practice Method
Students
will take a active role in class. Students will be expected to work in
pairs , small groups as well as preparing and presenting individual
work.
IV. Teaching period for reference and its detailed distribution
Total teaching period is 54 hours，distributed as below,
|
Teaching content |
Teaching hours |
Practice hours |
|
CHAPTER 1 |
1 |
2 |
|
CHAPTER 2/3 |
2 |
5 |
|
CHAPTER 4/5 |
2 |
5 |
|
CHAPTER 6/7 |
2 |
6 |
|
CHAPTER 8/9 |
2 |
5 |
|
CHAPTER10/11 |
2 |
6 |
|
CHAPTER 12/13 |
2 |
5 |
|
CHAPTER 14/15 |
2 |
5 |
|
Reviewing |
0 |
0 |
|
In total |
15 |
39 |
Course Examination System
Oral form is recommended
V. Suggestions for teaching and learning
A) dialogue E) group work
B) discussion F) text book activities
C) individual work G) speech presentation
D) pair work H) song/ movie
VI. Textbook selected for this course.
《商务英语》 主编： 对外经济贸易大学出版社 2001年12月修订版
(made by Stuart)