1. qualities of emotional intelligence: Emotional intelligence refers to the ability to perceive accurately, appraise and express emotion; the ability to access and/or generate feelings when they facilitate thought; the ability to understand emotion and emotional knowledge; and the ability to regulate emotions to promote emotional and intellectual growth. For an inventory of the elements or qualities of emotional intelligence, please refer to, for example, the web pages at http://www.tdh.state.tx.us/quality/emotion.htm, and http://www.agentsmith.com/memento/e/emotional+intelligence.html.
2. people skills: People skills are the ability to understand and communicate with others.
Check out the web page at http://www.westegg.com/unmaintained/carnegie/win-friends.html for a list of people skills. You can also use the people skills quiz at http://www.officeteam.com/OT/PeopleSkills. 3. Bell Labs: A research institution in the U.S.A. founded in 1925. It is well known for its invention of transistors. Other inventions include stereo recording, sound motion pictures, the first long-distance TV transmission, the first fax machine, the touch-tone phone, etc. The Bell Labs also developed Unix operating system which made large-scale networking of diverse computing systems — and thus the Internet — practical; It also developed the computer programming languages C and C++ which are the world’s most widely used programming languages. For more information, check out its website at http://www.bell-labs.com. 4. Carnegie-Mellon University: Carnegie-Mellon is a private research university of about 7,500 students and 3,000 faculty, research and administrative staff. The institution was founded in 1900 in Pittsburgh, U.S.A. with private funds from Andrew Carnegie, an industrialist. For more information about the university, check out its website at http://www.cmu.edu, especially http://www.cmu.edu/home/about/about.html.
The Major Qualities Making up Emotional Intelligence 背景知识(background info)
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